![]() Unzip the files and copy the folder to your SCCM Source location folder. Give a try ,if you have any issues ,get the right files from your SCCM server that is installed in your infra. These files are being copied from SCCM Build 1802 or lower but it works fine irrespective of client version matches this remote control version or not. We will use these set of files located in your Configmgr installation folder (D:\ Configmgr\AdminConsole\bin\i386, files RdpCoreSccm.dll, CmRcViewer.exe and CmRcViewerRes.dll ) and create simple batch script to copy these files to C:\program files x86) and make the shortcut available in start Menu for all users. Reference Jörgen Nilsson post and many others. Many blog post there on the internet on how to SCCM remote control without being install SCCM Console. ![]() I know many of the organisations out there will be using Microsoft SCCM remote control primarily by helpdesk/desktop but we decided to make this SCCM Remote control tools available on each user desktop support technician and also IT people as standalone without sccm console. So until Microsoft bring something to this feature, we depend on SCCM remote control functionality (If you have Configmgr in the infra). ![]() In Teams,if you want to share desktop/give control to support person, you need to make audio/video call then have control which is bit inconvenient for users to be on call. For support people (like desktop support,helpdesk) ,Lync is major function for desktop sharing and perform troubleshooting remotely. Although teams cannot be compared with Skype in terms of feature that it carry on,there is one major thing that is not as good as Lync is desktop sharing. We are using Lync/Skype for business as collaboration tool prior to office 365 project but once the project started ,every one is on teams hence we can decom lync servers and also disable lync for users.īefore we proceed to sunset Lync/Skype for business, we need to look at the features feature comparison. ![]() We are in process of completing office 365 project to all users which bring teams and other products as part of office 365. ![]()
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